Frequently Asked Questions

Everything you need to know about your Goldtop experience.

What is the standard shipping time for orders?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start the process.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

Are Goldtop products sustainably made?

Quality and ethics are at our core. We partner with certified manufacturers who prioritize fair labor practices and utilize premium, long-lasting materials to reduce environmental impact.

Can I track my order status?

Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.